Terms of Service

USD Payment and Legal Taxes

For responsible use of the storefront, Prices and payment processing use USD. Card details appear in the Payment Policy. For post-purchase support, Taxes are collected as required by applicable law rather than under a blanket tax-free promise.

Applicable Law and Revisions

To keep order information accurate, Applicable U.S. federal law and the law associated with the merchant location below govern, without displacing nonwaivable consumer rights. A revised version may be published when needed.

Content, Conduct, and Legal Limits

Under these Terms, Applicable intellectual-property law protects store content. Malicious interference, unlawful scraping, impersonation, security circumvention, and rights violations are not permitted. Within the ordering process, to the fullest lawful extent, services are provided as available and liability may be limited, but mandatory consumer protections remain intact.

Agreement and Permitted Use

As a condition of purchase, these Terms of Service apply to store access, accounts, communications, and purchases. Use the service lawfully, keep account credentials secure, and provide current, accurate checkout and delivery information.

Catalog, Availability, and Orders

For a valid customer transaction, we present product images, descriptions, availability, and specifications in good faith. We may correct an error, reasonably limit quantity, reject suspected fraud, or cancel an order, returning any amount properly due.

Delivery and Post-Purchase Rights

Under applicable law, we serve U.S. addresses, include free standard shipping on all U.S. orders, prepare an order in 1–2 business days, and estimate 4–6 business days for transit, with tracking after dispatch. A cancellation before shipment may be requested. For customer reference, after dispatch, the 30-day no-reason return and exchange process applies with merchant-paid return shipping; an approved credit generally posts in a 5–10 business day period after issuance.

Merchant and Customer Care Information

To explain the service standard, Store name: thehydrojug

To keep these obligations clear, Contact email: Support@thehydroitdi.shop

For lawful store use, Phone: (207) 846-9147

For post-purchase support, Physical and return address: 114 Cedar St, Lewiston, ME 04240, US

Under applicable law, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).